Privacy & Cookie Policy

Who we are

SHUUM Agency is an independent digital studio (websites, branding, ads) working online worldwide. For data questions, email hi@shuum.agency.

Data we collect

Contact form data: your name, contact (Telegram, WhatsApp, email or phone) and the project description you provide.

Technical submission data: the page URL the form was sent from and the time of submission.

Analytics data — only with your cookie consent: anonymised visit statistics, events and interactions (see the cookies section).

Why we use it

To reply to your enquiry and discuss the project.

To understand how the site is used and improve it.

To measure ad performance if you arrived via an ad and accepted cookies.

We do not sell your data to third parties.

Cookies & analytics

The core site works without advertising cookies. Analytics and advertising scripts load only after you click “Accept” in the cookie banner. If you choose “Only necessary”, no trackers load.

We may use: Google Analytics 4, Microsoft Clarity, Meta Pixel and TikTok Pixel — for statistics and ad measurement.

Who we share data with

Resend — delivers the enquiry email to our inbox.

Telegram — notifies our team of a new enquiry.

Google, Microsoft, Meta, TikTok — analytics and ads (only with cookie consent).

Cloudflare — site hosting and protection. Each service processes data under its own privacy policy.

How long we keep it

We keep enquiry data for as long as needed to communicate about your request. You can ask us to delete it at any time.

Your rights

You can request access to your data, its correction or deletion, and withdraw cookie consent. EU residents (GDPR) and California residents (CCPA) have extended rights. Requests: hi@shuum.agency.

Managing consent

Analytics and ads load only after your consent. You can change or withdraw consent at any time using the “Cookie settings” button in the site footer. Withdrawing is as easy as giving consent.

Contact

Privacy questions: hi@shuum.agency.